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title: "Master Practice Terms of Service & Sentinel SLA — ReguLex.uk"
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description: "Governing Access to the ReguLex Practice Compliance Platform & Statutory Generation Engines. Formal statutory disclosures for UK chartered accountancy practices."
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> **Canonical Source:** [https://regulex.uk/legal/terms](https://regulex.uk/legal/terms)
>
> *Governing Access to the ReguLex Practice Compliance Platform & Statutory Generation Engines. Formal statutory disclosures for UK chartered accountancy practices.*

# Master Practice Terms of Service & Sentinel SLA

Governing Access to the ReguLex Practice Compliance Platform & Statutory Generation Engines

## 1. Acceptance of Terms & Institutional Scope

By accessing or subscribing to ReguLex.uk, including the Practice Compliance Console, Form RP07 Eviction Hub, Section 1000 Objection Generator, or Director IDV Client Portal, you ("the Practice", "the Licensee") agree to be bound by these Master Practice Terms of Service. If you are entering into this agreement on behalf of a partnership or limited company, you represent that you possess the requisite authority to bind the firm.

## 2. Statutory Intelligence & No Legal Advice Warranty

ReguLex is an automated statutory intelligence and risk monitoring system. While our documentation kits, Form RP07 eviction applications, and Section 1000 stay notices are engineered in strict accordance with statutory standards (including the Companies Act 2006 and ECCTA 2023), **ReguLex is not a law firm** and the transmission of automated documents does not constitute formal legal counsel. Appointed partners must exercise their professional judgment when submitting representations to the Registrar of Companies.

## 3. Registrar Discretionary Authority Disclaimer

Submissions filed with HM Companies House (including objections under CA 2006 s.1000(4) and Form RP07 address removal notices under s.1097A) are adjudicated exclusively by the Registrar of Companies for England & Wales in Cardiff. ReguLex guarantees procedural fidelity and statutory ground precision, but does not warrant that the Registrar will grant discretionary stays where underlying annual returns remain unrectified.

## 4. Practice Subscriptions, Billing, Cancellations & Refund Policy

Access to the ReguLex Practice Compliance Cockpit and Sentinel surveillance engines is provisioned on either an annual or monthly subscription cadence for regulated corporate entities and professional practices.

**Business-to-Business (B2B) Contractual Standing:** All subscriptions entered into with ReguLex are strictly commercial transactions between business entities (corporate accountancy practices, corporate service providers, and limited entities). Pursuant to Regulation 4 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015, statutory 14-day consumer cooling-off periods and consumer cancellation rights do not apply to commercial subscriptions.

**Refund & Warranty Policy:** Because immediate provisioning grants instant access to proprietary intelligence databases, unmasked Companies House cluster telemetry, downloadable statutory objection packs (CA 2006 s.1000(4)), Form RP07 eviction dockets, and verifiable ICAEW/ACCA CPD course seats, subscription fees paid are non-refundable once account access has commenced. In the event of a verified technical billing discrepancy or accidental duplicate transaction reported to `[[email protected]](https://regulex.uk/cdn-cgi/l/email-protection)` within seven (7) days of charge, ReguLex will issue an immediate full credit or refund to the original payment method.

**Cancellations & Renewals:** Annual subscriptions remain fully active with uninterrupted surveillance through the conclusion of the 12-month term. Subscriptions renew automatically to ensure continuous Tuesday morning London Gazette strike-off monitoring unless cancelled via the self-serve billing portal or by emailing `[[email protected]](https://regulex.uk/cdn-cgi/l/email-protection)` at least fourteen (14) days prior to the renewal date. Advance notice of upcoming annual renewal is dispatched 30 days prior to rebill.

**Dispute Protocol:** Practices agree to notify `[[email protected]](https://regulex.uk/cdn-cgi/l/email-protection)` of any billing enquiry or service dispute and allow five (5) business days for mutual administrative resolution prior to initiating banking chargebacks or payment disputes.

## 5. Limitation of Liability

To the maximum extent permitted by the laws of England and Wales, ReguLex shall not be liable for indirect, incidental, or consequential losses, including lost practice fee recovery or bank freeze damages resulting from third-party registry latency. Our aggregate commercial liability under any claim shall not exceed the total subscription fees paid by the practice in the twelve (12) months preceding the claim.

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